Insights & Updates

From the PAYZ Newsroom

Policy briefs, quarterly newsletters and commentary on the evolution of Zambia's digital payments industry.

Zambia’s Digital Financial Services: Emerging Trends and What to Expect in 2026
InsightsJanuary 16, 2026PAYZ Editorial

Zambia’s Digital Financial Services: Emerging Trends and What to Expect in 2026

Zambia’s digital financial services landscape has evolved rapidly over the past decade, transforming how individuals and businesses access and use financial services.

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PAYZ Q3 2025 Newsletter
Newsletter
October 7, 2025PAYZ Editorial

PAYZ Q3 2025 Newsletter

A comprehensive roundup of Q3 2025 — featuring CEO Robert Phiri's foreword, BoZ directives on receipt issuance, mobile money levy updates, DFI training milestones, fraud awareness campaigns, the Jabu member spotlight, and much more across 16 in-depth articles.

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Driving Digital Transformation: Overview on Zambia’s National Payment Systems
Policy
July 18, 2025Aston Njovu

Driving Digital Transformation: Overview on Zambia’s National Payment Systems

The year 2024 marked a period of robust growth and transformation for Zambia’s National Payment Systems, driven by policy reforms and technological advancements.

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PAYZ Q2 2025 Newsletter
Newsletter
July 11, 2025PAYZ Editorial

PAYZ Q2 2025 Newsletter

A roundup of PAYZ activities and industry developments from the second quarter of 2025.

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Scams and Fraud
Security
June 30, 2025PAYZ Editorial

Scams and Fraud

The rapid evolution of technology and the increasing demand for instant payments have reshaped financial transactions — and the threats that come with them.

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Digital Financial Services Adoption in Zambia: Could Inflation Be a Barrier?
Research
March 11, 2025Mark Chirwa

Digital Financial Services Adoption in Zambia: Could Inflation Be a Barrier?

While digitalization is transforming Zambia’s financial sector, inflation could pose a significant challenge to broader adoption of digital financial services.

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Protecting Yourself from QR Code Scams: Tips and Best Practices
Security
February 17, 2025PAYZ Editorial

Protecting Yourself from QR Code Scams: Tips and Best Practices

QR codes have gained widespread popularity for their convenience, but with increased usage comes the risk of QR code scams that can compromise your security.

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Why Scams Still Work: The Evolution of Fraud Tactics in the Digital Age
Security
November 4, 2024PAYZ Editorial

Why Scams Still Work: The Evolution of Fraud Tactics in the Digital Age

The 2024 Global eCommerce Payments & Fraud Report reveals a troubling trend — fraud is on the rise globally, with merchants facing greater variety of attacks.

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Can Zambia Ever Achieve a Unified KYC?
Policy
October 16, 2024PAYZ Editorial

Can Zambia Ever Achieve a Unified KYC?

A unified KYC is a database linking information on each unique individual within the country’s ecosystem — could Zambia implement one?

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Migration Informing Remittance in Africa
Research
September 18, 2024PAYZ Editorial

Migration Informing Remittance in Africa

International remittance has continued to remain significant on the African continent, with senders remitting funds back home for various purposes.

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Why Are DFS Important for Women
Financial Inclusion
September 5, 2024PAYZ Editorial

Why Are DFS Important for Women

The increase in Zambian financial inclusion is mainly attributed to increased uptake of mobile money — but women still face unique barriers to access.

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Zambia the Digital Leap-Frogger
Insights
July 10, 2024Aston Njovu

Zambia the Digital Leap-Frogger

How Mother Zambia has witnessed immense transformation in the digital financial sector, leapfrogging herself as a frontier among major players in the global digital sprint.

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