Supporting Growth and Development of Payment Systems & Fintech.
The Payments Association of Zambia (PAYZ) unites Mobile Money Operators (MMOs), Payment Service Providers (PSPs), fintechs, and banks in a shared mission: a safer, secure, and inclusive national payments system.
Discover Our Goals
Four commitments that anchor every conversation, working group and policy paper at PAYZ.
PAYZ exists to represent Members in the payment system in the interest of economic development of Zambia.
The mission of PAYZ is to manage and contribute to the development of the National Payments System.
PAYZ aspires to be acknowledged as world class, in assisting in the evolution and oversight of the payments industry Zambia.
To ensure improved sustainability, research and development, inclusion, financial stability, innovation, and interactive and integrated industry dialog.
About Us
The Payments Association of Zambia (PAYZ) is the national industry body representing the payments sector in Zambia. Established to promote safe, secure, and inclusive digital financial services, PAYZ works to strengthen the country's payments ecosystem through collaboration, advocacy, and innovation. Its members include Payment Service Providers (PSPs), Mobile Money operators (MMOs), Fintechs, Banks, and other key stakeholders driving Zambia's transition to a cashlite economy.
What we’re building this year
Sector-Specific e-KYC
Supporting development of a centralised payment infrastructure and shared identity rails for the financial sector.
DFS Code of Conduct
Development of the Digital Financial Services Code of Conduct as an industry self-regulating tool ensuring defined rules, standards, and ethical practices for every player in the DFS space.
Standardised Mobile Money Agent Training
Provision of standard mobile money agent training that ensures improved last mile agent service delivery, enhanced service provider compliance, and uniform agent training country-wide.
Digital/Financial Literacy Campaigns
Raising public awareness of digital financial services, consumer protection, fraud, saving and investing, budgeting, money management, pension and insurance, etc.
Facilitating Domestic Fintech Development
Stimulating home grown payments and fintech solutions through enabling policy, capacity building, and industry readiness.
See how a payment flows through Zambia
A simplified visualisation of the rails PAYZ members operate on — from a consumer phone to a merchant or agent.
Meet our board
Senior executives from across Zambia’s financial services sector who volunteer their time to advance PAYZ’ mandate.
“Building a world-class industry association means uniting market players, regulators, facilitators, investors and consumers around a shared vision — one centred on delivering true value to end-users of digital financial services. That is the essence of why PAYZ was born.”
Interested parties may download our membership application form.
Join a growing community of PSPs, MMOs, banks and fintechs shaping Zambia’s payments future.
