Payments Association of Zambia
Growth through Innovation.
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PAYZ
Discover Our Goals
OUR PURPOSE
PAYZ exists to represent Members in the payment system in the interest of economic development of Zambia.
OUR MISSION
The mission of PAYZ is to manage and contribute to the development of the National Payments System.
OUR VISION
PAYZ aspires to be acknowledged as world class, in assisting in the evolution and oversight of the payments industry Zambia.
OUR GOALS
To ensure improved
sustainability, research and development, inclusion, financial stability, innovation, and interactive and integrated industry dialog.
ABOUT US
Our Mandate
The payment association of Zambia (PAYZ) was founded in 2018 and subsequently registered in 2019 was recognized in terms of the constitution, being a payment system association registered as such in terms of the Societies Act Of Zambia CAP 119. The Bank of Zambia together with Financial Sector Deepening Zambia (FSDZ) mobile money operator and non bank payment service providers partnered to form the Payment Association of Zambia. The association serves as a joint industry platform from which members are able to collaborate in dealing with various issues of mutual interest including payment systems policy formulation, innovations and the conduct of public and private dialogue.

PAYZ
Annual Programs

Support towards the development of Sector-Specific e-KYC
The association is actively supporting the development of a centralised payment infrastructure for the financial sector.

Development of DFS Code of Conduct
To define rules, standards, and ethical practices for all players in the Digital Financial Services space (mobile money, e-money, etc.), to ensure consumer protection, consistency, and good governance.

Development of Uniform Mobile Money Agent Training Manual
To provide a standard, uniform training manual for mobile money agents across Zambia. Ensures that all agents have the basic, required skills and ethics.

Digital | Financial Literacy Campaigns
To increase public awareness of digital financial services, improve consumer knowledge about rights and risks (fraud etc.), and promote usage of safe digital payment methods.

Supporting Domestic Fintech Development
To stimulate growth of fintech firms in Zambia, likely through enabling policy, industry networking, possibly technical or capacity support.
FINANCE
Members' Benefits
- Member voting rights (not applicable to international players)
- Media outreach and education
- Exclusive peer to peer and regulator-player networking
- Annual innovative payments conference
- Members will feature on the PAYZ podcast interviews and media interviews
- Working groups led by industry experts
Robert Phiri
CEO

PAYZ
PAYZ MEMBERSHIP
Interested parties may download our membership application form here.
WHAT'S NEW?
Our Blog


DRIVING DIGITAL TRANSFORMATION: OVERVIEW ON ZAMBIA’S NATIONAL PAYMENT SYSTEMS
